Many UP government employees face sudden login failure because their eHRMS account gets locked. This usually happens after multiple failed attempts or security triggers. An account lock can temporarily block access to leave, salary, and service records.
This page explains why an eHRMS account gets locked, how long the lock remains, and what official steps are required to restore access, without repeating login steps already covered on the homepage.
What Does “Account Locked” Mean on eHRMS?
When an eHRMS account is locked, the system temporarily disables login access for security reasons. This is an automated safeguard to prevent unauthorized access or misuse of employee credentials.
An account lock does not mean your service record is deleted or suspended.
Common Reasons Why an eHRMS Account Gets Locked
| Reason | Explanation |
|---|---|
| Multiple wrong passwords | Repeated incorrect attempts trigger the lock |
| Wrong department selection | The system treats it as a failed login |
| OTP verification failure | Repeated OTP errors |
| Login from different devices | Security flag in some cases |
| Temporary security restriction | Automated system protection |
Most locks are system-generated, not manual actions.
How Long Does an eHRMS Account Stay Locked?
In many cases:
- Temporary locks may clear automatically after a cool-down period
- Repeated failures can extend the lock duration
- Permanent unlock usually requires departmental verification
The exact waiting time depends on department rules and security settings.
Can You Unlock an eHRMS Account Yourself?
No (in most cases).
Employees generally cannot self-unlock their eHRMS accounts once locked. The system requires official verification to ensure account safety.
Avoid repeated login attempts, as they can extend the lock duration.
Official Way to Unlock an eHRMS Account
To restore access safely:
- Stop further login attempts
- Contact your departmental HR or nodal officer
- Request account verification and unlock
- Confirm employee code, department, and contact details
- Wait for confirmation before logging in again
Unlock actions are handled only through authorized departmental channels.
What to Check Before Contacting HR
Before raising a request, verify:
- Employee code is correct
- Department mapping is accurate
- Mobile number and email are active
- No recent password changes were attempted
Correct information speeds up the unlock process.
Will Account Lock Affect Salary or Leave Records?
No.
An account lock:
-
❌ Does not affect salary processing
-
❌ Does not delete service book data
-
❌ Does not cancel approved leave
It only restricts temporary login access.
Security Tips to Avoid Future Account Locks
- Enter credentials carefully
- Avoid switching devices repeatedly
- Do not refresh login pages aggressively
- Change passwords only when required
- Never share login details
These steps reduce unnecessary security triggers.
Who Controls eHRMS Account Unlocking?
All login access and account controls operate under the official HR system managed through Manav Sampada UP.
Only authorized departmental officials can approve unlock requests.
Important Notes for Employees
- Account locks are preventive, not punitive
- Unlock timelines depend on the departmental workflow
- Repeated login attempts can delay restoration
- HR verification is the only permanent solution
If your eHRMS account is locked, the safest approach is to pause login attempts and contact your departmental HR team. Account locks protect employee data and are usually resolved after verification. Avoid repeated attempts, ensure your records are correct, and wait for official confirmation before logging in again.
For OTP issues, password recovery, or record-related problems, refer to the related support guides available on this site.
- Service Book Entries Missing or Incorrect on eHRMS? What Employees Should Do - January 6, 2026
- Account Locked on eHRMS? Unlock Rules, Limits & Waiting Time - January 6, 2026
- Salary Slip Download for UP Government Employees (Online Method) - December 16, 2025
